Our People, Principles & Results

Are What Makes Us Different

Family-Owned · Pet Friendly · Two Locations

Honest pricing.
Family care.

Family-owned auto repair across Garden Grove and Fullerton. All makes — foreign and domestic. Backed by a 2-year / 24,000-mile warranty on every job.

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★★★★★

4.8 / 5 across hundreds of Google & Yelp reviews · Family owned & operated

20+Years in Business
2SoCal Locations
24KMile Warranty
ASEMaster Certified

What We Do

Full-service auto care.

From routine maintenance to complex engine work — every job done with factory-grade tools, OEM parts, and master technician oversight.

Maintenance

Oil services, scheduled maintenance, tune-ups, inspections — keep your vehicle in spec.

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Engine

Timing chain, water pump, head gasket, full engine rebuilds — factory-grade work.

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Brakes & Suspension

Brake service, alignment, shocks, struts, control arms — handling that feels factory.

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Electrical

Diagnostics, starters, alternators, module coding via factory tools (ISTA, ODIS, etc.).

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Drivetrain

Transmissions, DSG/S-tronic service, clutches, CV joints, differentials.

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A/C & Climate

Refrigerant, compressor, evaporator, blower motor — cold air all summer.

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EV & Hybrid

Battery diagnostics, high-voltage service, software updates for hybrid & EV models.

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Tires & Wheels

Tire sales, balancing, alignment, TPMS, wheel repair — proper rolling stock.

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Find Us

Two SoCal locations.

Garden Grove and Fullerton — same standards, same warranty, same master techs at every shop.

Flagship

Garden Grove

12776 Nutwood St
Garden Grove, CA 92840
Mon–Fri 7:30 AM – 5:30 PM

714-537-0076
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Fullerton

1018 W Orangethorpe Ave
Fullerton, CA 92833
Mon–Fri 7:30 AM – 5:30 PM

714-525-3239
Schedule

How It Works

Schedule today. Drive tomorrow.

Four simple steps from booking to back-on-the-road.

1

Schedule

Book online or call any of our two locations. Same-day appointments often available.

2

Diagnose

Master techs run factory-level diagnostics, walk you through what we found, and quote up front.

3

Repair

OEM parts, factory-spec procedures, full transparency. Most jobs done same day.

4

Drive

Pick up your car backed by a 2-year / 24,000-mile nationwide warranty. We’re here when you’re back.

Why Raven’s

Built different. Built to last.

Six reasons SoCal drivers have trusted us .

ASE Master Certified

Every technician on the floor holds the highest industry credential — not just certified, master certified.

2-Year Warranty

Every repair backed by a 2-year / 24,000-mile nationwide warranty. Travel with confidence.

Family Owned

Same family running the shop — no corporate buyers, no rotating staff. Real accountability.

Factory-Grade Tools

Genuine OEM-spec scan tools and factory diagnostic systems — same diagnostic systems as the dealer.

OEM Parts Only

We never substitute on critical components. Genuine OEM goes back where OEM came out.

Same-Day Service

Most maintenance and repairs done in a single day. Complimentary shuttle while you wait.

🐾 Community

Bring food.
Take food.

The 2nd and 4th Friday of every month, both shops put out a free pet-food pantry. If you can spare a bag of kibble, drop it off. If you need a meal for your pup, take what you need — no questions asked.

Next drive
[ravens_next_drive]

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What Customers Say

500+ five-star reviews.

Real owners, real cars, real outcomes.

★★★★★

“Took my Honda Civic for what I thought was just a coolant leak — they found a failing water pump and timing chain guides starting to wear. Honest assessment, fair pricing, work was done in two days. Saved me a major engine job down the road.”

Marcus R.Garden Grove · Honda Civic

★★★★★

“Dealership wanted $4,800 for an electrical issue. Raven’s diagnosed it as a single failed module, coded a replacement, and had me back on the road for a fraction of that. They explain everything. I will not go anywhere else.”

Sandra K.Fullerton · Toyota Camry

★★★★★

“My Ford F-150 had been bouncing between two other shops for months. Raven’s nailed the issue on the first visit — bad intake manifold runner. They walked me through what to expect long-term. Family-run shops still exist.”

David T.Fullerton · Ford F-150

Brand Specialists

We service & repair every make.

From Toyota and Honda to Ford and Chevy and beyond — every make is welcome at any of our two SoCal locations.

Toyota

Camry · Tacoma · RAV4

Honda

Civic · Accord · CR-V

Ford

F-150 · Explorer · Mustang

Chevy

Silverado · Equinox · Tahoe

Hyundai

Elantra · Sonata · Tucson

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Ready when you are.

Book online in 60 seconds, or call your nearest Raven’s location for a same-day quote.

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Common Questions

Frequently asked.

What brands do you specialize in?
all makes — foreign and domestic — every model, every year, every powertrain. From the latest production cars to weekend project builds. We service every make — foreign and domestic.
What’s your warranty?
Every repair we do is backed by a 2-year / 24,000-mile nationwide warranty. Travel anywhere — if a covered issue arises, any qualified shop in the country can perform the work and we’ll cover it.
Do you use OEM parts?
Yes. On critical brand-specific components — like timing systems, ECUs, suspension parts, and electrical modules — we exclusively use OEM. For wear items where high-quality OE-equivalent options exist, we’ll discuss options with you up front.
Will my service void the manufacturer warranty?
No. Federal law (Magnuson–Moss Warranty Act) explicitly protects you. You can have your car serviced anywhere using OEM-equivalent parts without losing warranty coverage. We document every service for your records.
Do you offer financing?
Yes, flexible in-house financing is available for major repairs. Payment plans designed to keep you on the road without breaking your budget. Ask at any location.
Do you have a shuttle?
Complimentary shuttle service is available within reasonable distance of any Raven’s location. Drop off, get a ride home or to work, and we’ll bring you back when your car is ready.

We Are Passionate About

Improving the lives of shop owners, their employees, customers and communities

The Orozco’s Team

Servando Orozco is a mentor and business development coach with over thirty years of industry experience including over twenty as a shop owner. He is a consultant for Elite Worldwide helping shop owners increase their volume, market effectively, and sharpen their people skills. He was described by Ratchet Wrench Magazine as a marketing “Guru”. Servando has developed a strong well-trained team of experts that know how to grow your business and help you take your shop to the next level and levels beyond. They will support you and your team with marketing and coaching; not just initially, but ongoing. They will guide you through every step as you build your volume and enhance your team.
“In today’s competitive business environment, those with the tools, systems, knowledge, and marketing should succeed”. -Servando Orozco

Our Mission

Success of our Franchises

Orozco’s Franchise is an auto service franchise geared to effectively increasing volume, efficiency, productivity, profitability and customer loyalty at existing auto service shops. We focus on personal development, training, marketing, branding, customer service, and community involvement. Our commitment to you is not just at the time that you convert your auto service location to an Orozco’s Auto Service, but ongoing. We are there with continued training, operations advice, marketing and social media guidance. Your success is our success. Our franchise allows you to benefit from our extensive industry experience and expertise without paying a franchise fee. How Orozco’s helps grow your business We provide you with the tools and guidance to enable you to run an efficient location while building your business. You will receive outstanding support for each area of the business including:

Training

  • Training will be scheduled according to your needs
  • Initial training at our headquarters in Long Beach, CA
  • Onsite training at your location
  • Refresher training twice per year
  • Ongoing support training

Operational Support

  • Management training
  • Timing and schedule management
  • Ongoing access to experts

Marketing and Sales Support

  • How to attract and retain customers
  • How to build great customer relationships
  • How to get referrals
  • We develop a website and page for your location
  • We work with you on your social media

Do You Qualify?

How The Conversion Process Works

You will be converting and rebranding your existing auto service shop into an Orozco’s Auto Service location with a protected territory. You will have the benefit of our franchised system of operations, marketing, customer service and great record of customer retention and reviews. You are not doing this alone.

The process starts with a Pre-Conversion Shop Evaluation and review of your current operation. We then prepare a detailed report including estimated costs to convert to an Orozco’s Auto Service Franchise. We jointly discuss the items we believe necessary to improve your operation prior to your signing the Franchise Agreement. We are not looking to spend your money, but to cost effectively do those things we believe will give you the best opportunity to increase revenue and make you more efficient and productive. There is no commitment until you sign the Franchise Agreement.

We believe the process will take approximately one month from the time you sign the Franchise Agreement to conclude training and make any necessary adjustments. You can continue operating while any adjustments and training are ongoing. No royalty or marketing fund fees will be charged during this one month period.

Our shops are NAPA Auto Care Centers which allows us to provide nationwide coverage and instant brand recognition. We recommend that you also join NAPA.

When deciding whether to offer an Orozco’s Franchise, we look for shop owners who have high personal standards, a commitment to excellent service, and a willingness to be coached. The franchisees we bring into our Orozco’s family reflect upon not just Orozco’s Franchise, but all franchisees and affiliates.

Quotes

If you are not in the process of becoming the person you want to be, you are automatically engaged in becoming the person you don’t want to be.

Dale Carnegie

The expression one wears on one’s face is far more important than the clothes one wears on one’s back.

Dale Carnegie

Today is our most precious possession. It is our only sure possession.

Dale Carnegie

If only the people who worry about their liabilities would think about the riches they do possess, they would stop worrying.

Dale Carnegie

We are all dreaming of some magical rose garden over the horizon instead of enjoying the roses blooming outside our windows today.

Dale Carnegie

Our fatigue is often caused not by work, but by worry, frustration and resentment.

Dale Carnegie

If you want to keep happiness, you have to share it.

Dale Carnegie

Our thoughts make us what we are.

Dale Carnegie

The successful man will profit from his mistakes and try again in a different way.

Dale Carnegie

You can measure the size of a person by what makes him or her angry.

Dale Carnegie

Get In Touch

Orozco@orozcosfranchise.com
Servando Orozco, CEO
(562) 331-3660

Contact Us

Address: 3619 Atlantic Ave, Long Beach, CA 90807

Email Address: orozco@orozcosfranchise.com

Phone Number: 562-331-3660

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